Privacy Policy

This Privacy Policy explains how KAPSDEVELOPMENT AS, organization number 937284624, Norway (“we”, “us”, or “our”), collects, uses, and protects personal information when you use the Realz service.

1. Information We Collect

a) Account Information

To use Realz, users must create an account.

Account data may include:

• Email address
• Authentication provider identifiers
• Profile information you choose to provide, such as display name

b) Image Information

When you use Capture in Realz, the app requests camera access so you can take verifiable photos.

When you capture an image using Realz we may store:

• Image files
• Thumbnails
• Timestamps
• Device and app information necessary for verification and security

Images may be stored to enable verification processes and integrity checks within the system.

c) Verification Data

To support the verification system we may store:

• Cryptographic hashes
• Verification payloads
• Digital signatures
• Proof identifiers

These elements allow independent verification of captured images.

d) Support and Communication Data

If you contact us through the app, website, or support form, we may collect:

• Your name and email address
• Your message and support request details
• Related proof identifiers, verify links, or account details you choose to provide

e) Subscription and Transaction Data

If you subscribe through Apple App Store or Google Play, we may store limited billing and transaction data such as:

• Subscription status and plan information
• Product identifiers
• Store transaction, purchase, or renewal identifiers needed to verify entitlements

2. How We Use Information

We use collected information to:

• Generate cryptographic verification proofs.
• Provide verification pages.
• Enable image sharing and validation.
• Maintain the integrity of the verification system.
• Provide customer support and respond to reports or deletion requests.
• Verify subscription status and manage app entitlements.
• Protect the Service, investigate abuse, review reported public content, and enforce our Terms.
• Improve the Service.

3. Public Verification Data

If you share an image publicly:

A verification page may expose limited metadata such as:

• Capture timestamp
• Verification status
• Proof identifier
• Public thumbnail
• Verify page URL
• Cryptographic verification payload

This information is necessary to allow independent verification.

Public verification data may be accessible to anyone who has the link or otherwise encounters the page.

4. Image Storage

Images captured through Realz may be uploaded to and stored in secure cloud storage to create proofs, support verification, and preserve the integrity of the system.

Some images may be stored:

• Privately (visible only to the user)
• Publicly (when shared)

Users may delete images at any time through the Service.

We may also restrict, unpublish, review, or remove content when reasonably necessary to investigate abuse, protect users or third parties, enforce our Terms, or comply with law.

5. Proof Revocation

If an image is deleted:

• Associated files may be removed.
• The verification proof may be revoked.
• A public verification page may remain indicating the revocation.

This prevents reuse of verification identifiers and protects the integrity of the verification system.

6. Data Retention

We retain data only as long as necessary to operate the Service.

Verification records may be retained longer than images in order to preserve the integrity of the verification system.

Support records, security records, and certain billing or audit records may be retained longer where necessary to respond to requests, prevent abuse, resolve disputes, or comply with legal obligations.

If we suspend or discontinue the Service, we may delete or de-identify stored images, account data, and related content, except where retention is needed for legal, security, billing, audit, or dispute-resolution purposes.

7. Security

We take reasonable measures to protect data including:

• Encrypted communication
• Secure cloud infrastructure
• Access control systems

However, no system can guarantee absolute security.

8. Third-Party Services

Realz may rely on third-party services such as:

• Cloud infrastructure providers
• Authentication providers
• Apple App Store and Google Play billing services
• Customer support or contact form processors

These services may process data according to their own privacy policies.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Request deletion
• Request correction

You may contact us to exercise these rights.

10. Children’s Privacy

Realz is not intended for children under the age of 13.

We do not knowingly collect personal data from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically.

The “Last updated” date will indicate the latest revision.

12. Contact

For privacy inquiries:

KAPSDEVELOPMENT AS
Organization number: 937284624
Norway

Email: contact@kapsdevelopment.com